The firm behind medical AI scribe software Heidi has dedicated to having regional infrastructure inside New Zealand, however says the timing will depend on when infrastructure is on the market.
Health New Zealand mentioned any data held within the cloud platform was presently saved in Australia.
“Although Heidi’s primary infrastructure currently uses ISO27001-certified cloud storage in Sydney, Heidi has committed to relocating this infrastructure to Aotearoa New Zealand within the next 12 months, as the infrastructure becomes available,” mentioned Health New Zealand head of presidency companies Sasha Wood in an Official Information Act response.
Wood mentioned Heidi was restricted to accessing de-identified data that would not be used for product enchancment, that the AI scribe didn’t retailer any data on the system used, and that any data held on the cloud platform was robotically deleted after 14 days.
In response to questions from RNZ, Heidi confirmed it was dedicated to relocating cloud storage infrastructure to New Zealand.
“However, we can’t guarantee a timeline because this is dependent on the availability of suitable regional cloud infrastructure in-country, which is outside of our control,” the corporate mentioned.
Heidi head of authorized and regulatory affairs Yass Omar mentioned regional cloud infrastructure in New Zealand was nonetheless creating,
“Some capabilities required to run Heidi at full capacity are not yet available.”
Omar mentioned Heidi’s engineering crew had added New Zealand to its regional prioritisation framework and was progressing scoping work.
“We will move as soon as we can do so without compromising the experience our clinicians depend on.”
Omar mentioned Heidi was not ready to share particular supplier or location particulars at this stage.
“We also want to be transparent: data localisation is one part of a broader conversation,” Omar mentioned.
“Even with data held in New Zealand, we recognise there is ongoing governance work to be done, and we’re committed to that long-term journey.”