The US authorities on Thursday sued Uber Technologies, accusing the ride-sharing firm of discriminating in opposition to passengers with disabilities.
In a grievance filed in San Francisco federal court docket, the US Department of Justice mentioned Uber drivers routinely refuse to serve individuals with disabilities, together with riders who journey with service animals or stowable wheelchairs.
The division additionally mentioned Uber and its drivers impose impermissible surcharges by charging cleansing charges for service animals and cancellation charges to riders who’re denied service.
Some drivers additionally insult and demean individuals with disabilities or refuse affordable requests equivalent to letting passengers with mobility impairments sit within the entrance seat.
“Uber’s discriminatory conduct has caused significant economic, emotional, and physical harm to individuals with disabilities,” the grievance mentioned.
The lawsuit seeks an injunction barring additional violations of the Americans with Disabilities Act, adjustments to Uber’s practices, financial damages and a civil effective.
Uber didn’t instantly reply to requests for remark. The Justice Department didn’t instantly reply to a request for added info.