Maestro PMS Powers Four of Conde’ Nast Traveler’s ‘Top 15 Best New England Resorts’ in the USA


MARKHAM, OntarioMaestro PMS, the most well-liked All-In-One net property-management system for impartial inns and luxurious resorts, is proud to announce that 4 of its purchasers — White Elephant (Nantucket, Mass.), Ocean House (Watch Hill, R.I.), Castle Hill Inn (Newport, R.I.), and Twin Farms (Barnard, Vt.) — have been named amongst Condé Nast Traveler’s “Top 15 Best New England Resorts” for 2025.

These celebrated locations exemplify the finest of New England hospitality as they mix historic allure, oceanfront class, and refined luxurious with world-class service. Each property makes use of Maestro’s built-in platform to boost personalised visitor experiences whereas sustaining the area’s signature stability of heritage and innovation.

Maestro is honored to assist these distinctive New England resorts. Our know-how was constructed for impartial hoteliers who wish to protect their property’s distinctive story whereas embracing fashionable options that improve visitor engagement and operational excellence. Mark Kelly, Maestro PMS Senior Sales Engineer

Timeless Properties, Modern Tools

Each of these award-winning resorts demonstrates how Maestro’s versatile, unified know-how helps the artistry of true hospitality:

  • White Elephant, Nantucket – A beloved island landmark celebrating its one hundredth anniversary, White Elephant blends timeless coastal sophistication with fashionable consolation. As company admire the magnificence of the newly renovated property (from its serene nice garden to its waterfront eating and views of passing sailboats) Maestro PMS works behind the scenes to make sure that each visitor and assembly planner request is dealt with seamlessly. By linking itineraries and actions (corresponding to spa remedies, island excursions, and personal dinners) to the central folio, Maestro retains data correct and updated. With all departments working cohesively, White Elephant continues to encourage distinctive stays that carry company again 12 months after 12 months.
  • Ocean House, Watch Hill – The first and solely AAA Five Diamond and Forbes Five-Star resort in Rhode Island, Ocean House combines Gilded Age grandeur with up to date refinement. After days spent on the seashore and indulging in its celebrated eating, company retreat to at least one of 49 rooms or 20 suites for an opulent evening’s relaxation. Maestro not solely helps the resort ship world-class service but in addition empowers residential house owners with safe on-line entry to view reservations, efficiency, and bills through its Owners Portal. The system manages versatile proprietor availability, billing, fee funds, and fund transfers whereas supporting equitable income distribution and operational transparency.
  • Castle Hill Inn, Newport – Perched on the rocky coast with panoramic views of Narragansett Bay, Castle Hill Inn is synonymous with serenity and class. A beloved gathering place for locals and guests alike — and one of Rhode Island’s premier marriage ceremony venues — the property depends on Maestro to orchestrate each stick with precision. From capturing visitor preferences to analyzing spend information, Maestro helps personalize experiences and strengthen future bookings. The platform additionally shares beneficial visitor insights and operational intelligence throughout departments to drive excellence, differentiation, and long-term success.
  • (*15*) – Nestled amid Vermont’s rolling countryside, Twin Farms captures the essence of rustic sophistication. The property looks like a non-public property, the place each element is personalised. Guests get pleasure from culinary excellence, from effective eating to intimate forest picnics, and pursue wellness by mountain climbing, biking, snowboarding, or spa experiences. Here Maestro helps employees with cell instruments (together with check-in/out, spa scheduling, and interactive visitor updates) guaranteeing that wherever company are on property, their wants are met immediately and effortlessly.

From Industry Recognition to Industry Connection: Meet Maestro at NEIRA 2025

As Maestro celebrates the success of its award-winning New England purchasers, the firm can also be gearing as much as join with hoteliers in individual at the New England Inns & Resorts Association (NEIRA) 2025 Annual Conference, happening November 5–7, 2025, at Newport Harbor Island Resort in Newport, Rhode Island.

Maestro PMS is a proud sponsor of NEIRA 2025 and invitations attendees to go to them in Booth #58 to see firsthand how its Maestro PMS powers some of the most celebrated resorts in the area. Visitors can expertise reside demos of the new Maestro Touch platform, discover the Guest Experience Management System (GuestXMS), check the embedded funds resolution MezzoPay, and preview the newest enhancements to Spa Management, Front Desk, and Sales & Catering instruments.

Whether you use a historic inn or a luxurious coastal resort, we stay up for exhibiting attendees how Maestro’s options will assist New England properties delight company, empower employees, and defend their legacy, Maestro’s Kelly stated. Come see us and find out how know-how and custom can work fantastically along with Maestro.

About Maestro

Maestro is the most well-liked cloud hosted or on-premises All-In-One Web PMS resolution for impartial inns, luxurious resorts, convention facilities, trip leases, and multi-property teams. Maestro’s PCI licensed and EMV prepared enterprise system provides 20+ built-in modules on a single database together with touchless and cell apps to extend engagement, drive direct bookings, centralize operations; all whereas enabling a unified & seamless visitor journey from reserving to checkout and every part in between. For over 45 years Maestro’s Diamond Plus Service has offered unparalleled 24/7 assist and training providers to maintain hospitality teams thriving and productive. Click here for extra data on Maestro PMS. Click here to get your free PMS Buying information.

Barb Worcester



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