The first clue one thing was fallacious got here when Jennifer Mbugua’s grey Toyota Camry turned up in a single day behind a Shell station in a Boston suburb. Its engine was off and its doorways have been shut. Her automobile keys and one among her sandals have been discovered beside a close by Dumpster.
It was early morning on May 28, 2014. A fuel station attendant known as police after noticing the empty automobile parked crookedly on the entrance of the station’s automobile wash in North Attleboro, Massachusetts. Investigators imagine it was left there between midnight and three a.m., including to the thriller.
The fuel station was roughly 30 miles from Mbugua’s house in Fall River, Massachusetts. By the time anybody seen the deserted automobile, the 31-year-old nurse had vanished.
Her sister, Lisa Mbugua, discovered she was lacking when North Attleboro police known as that spring morning to ask whether or not she knew Jennifer’s whereabouts.
“It didn’t make sense because she lived in Fall River,” she says now. “I was so confused … why is her car in North Attleboro?”
Her disappearance made headlines in a few small media retailers however went largely unnoticed.

At the time, a lot of the Boston space – and the nation – was fixated on a extra sensational case: murder expenses towards star NFL participant Aaron Hernandez. The Connecticut native, who had caught a landing cross for the New England Patriots two years earlier within the Super Bowl, was in jail on expenses of gunning down a pal in North Attleboro, the place Hernandez owned a sprawling mansion.
The day Jennifer’s automobile was found, Hernandez pleaded not guilty to additional murder charges within the killing of two males in Boston. Images of the shackled, tattooed tight finish dominated information protection throughout New England.
Jennifer’s family has lengthy puzzled whether or not that media frenzy drowned out their seek for answers.
“Everything was about Aaron Hernandez at the time. His case seemed like a priority for the police, the prosecutors, everyone,” Lisa Mbugua says. “With everyone’s focus on Hernandez, was something missed?”
The Massachusetts State Police, which investigated the Mbugua and Hernandez instances, declined to touch upon the company’s relative efforts. A spokesperson for North Attleboro police referred all inquiries to different legislation enforcement businesses.

A dozen years later, Jennifer Mbugua still hasn’t been discovered. Her sister has revisited the main points of her disappearance and regarded each chance, each dialog, each missed clue. She by no means imagined her family would still be looking out all this time later.
“We all thought, ‘OK, tomorrow we’ll find her and this will all be over,’” she says. “Sometimes it feels surreal that she’s still missing.”
Jennifer stored a lot of her life non-public, her sister says, making it more durable to piece collectively her last days.
Only after she disappeared did her family begin to get new glimpses into her life.
She left a fitness center card, a pockets and many questions
Jennifer Mbugua’s disappearance follows a sample in missing-person instances throughout the United States. Some begin with an preliminary burst of consideration, adopted by years of uncertainty as leads dry up and curiosity fades.
More than 26,350 lacking individuals’ instances stay open nationwide, together with over 220 in Massachusetts, in response to the Department of Justice. A disproportionate variety of lacking individuals within the US are Black — about 40%, in response to federal statistics, although African Americans make up solely about 14% of the inhabitants.

Some disappearances dominate headlines. Most, like Mbugua’s, unfold principally within the shadows.
Her final confirmed sighting was in her house constructing car parking zone, the place a neighbor reported seeing her sorting via papers in her automobile two days earlier than it was discovered, her sister says.
Inside the deserted Camry, police discovered Mbugua’s pockets, a fitness center membership card and storage facility paperwork. They contacted Lisa Mbugua, hoping she might clarify why her sister’s automobile was in North Attleboro, about a 45-minute drive from her house.
But nobody knew the explanation. Her family hadn’t spoken together with her for a number of weeks, Lisa Mbugua says.
Jennifer Mbugua got here to the US from Kenya in August 2001 on a pupil’s visa to affix her oldest sister Lisa, who’d arrived 5 years earlier. Jennifer attended Quincy College, the place she studied to change into a licensed sensible nurse and graduated in May 2005.
Like her older sister, she constructed a profession in nursing.
Jennifer labored via a staffing company and picked up in a single day shifts in hospitals and nursing properties throughout Fall River, her sister says. She wasn’t tied to at least one everlasting hospital, which gave her flexibility and strange hours.
With a evening schedule, she typically slept throughout the day and barely returned calls, her sister says. Her family blamed it on her late working hours and didn’t learn a lot into it.

“That’s just how she’s always been. Her privacy wasn’t a red flag. It was who she was,” Lisa Mbugua says. “She had a phone, but she never answered it. During the day, if you called her, she’d be sleeping. And at night, she was working.”
But on the time her automobile was discovered, that silence had stretched longer than standard.
Lisa Mbugua says she known as her sister repeatedly in early 2014 and despatched her messages via Facebook. Her efforts went unanswered.
In March, she requested Fall River Police to conduct a welfare examine, in response to police data. Later that month she drove greater than an hour from her residence in Dracut, Massachusetts, to her sister’s place to examine on her. She says when she arrived, Jennifer disregarded her worries, jokingly calling her “Mother Hen.”
But on reflection, she says, one thing felt off that day. Jennifer appeared frazzled, and her house was in disarray with garments and footwear strewn in all places.
After that go to, Jennifer went quiet once more. In April, Lisa returned to the house, however nobody answered the door. She assumed her sister was sleeping and didn’t suppose a lot of it on the time.
“It wasn’t unusual for us to go a month without talking,” Lisa Mbugua says.
Only later did she study that her sister had already moved to a different house in Fall River.
“When I saw her in March, something seemed off, but I could not really put my finger on it. I remember feeling very uneasy,” she says.
“If I knew what would happen two months later, I would not have left her alone.”
A trio of legislation enforcement businesses labored Mbugua’s case: Fall River and North Attleboro police, together with the Massachusetts State Police. The state police additionally investigated the allegations towards Aaron Hernandez.
Lisa Mbugua says she is not accusing police of overlooking Jennifer’s case. But she typically displays on how her sister’s disappearance unfolded within the shadow of the Hernandez saga. Eight months after she went lacking, Hernandez went on trial in Fall River. He was convicted of the North Attleboro killing and sentenced to life in jail.

The former soccer participant died by an obvious suicide in his jail cell in April 2017, 5 days after being acquitted within the double murder case in Boston.
Meanwhile, Jennifer Mbugua’s case stays unresolved. Sgt. Ross Aubin, a spokesperson for Fall River Police, says the case stays open however there are not any substantial leads or a suspect.
In February, NCS filed a request for Mbugua’s case data with the Massachusetts State Police, which didn’t reply. NCS has since filed an attraction with the state’s Supervisor of Records.
Investigators proceed to pursue leads throughout the nation, however none have led to a breakthrough, says Massachusetts State Police Sgt. Hollis Crowley.
A Fall River Police incident report says Jennifer was single when she disappeared. Afterward, investigators discovered she’d struggled with melancholy and monetary issues, Crowley says. She left her cellphone within the house, however her passport was lacking, her sister says.
Crowley declined to share particulars on data recovered from Mbugua’s cellphone or storage facility, saying they didn’t yield any leads.
Canine searches close to the fuel station turned up nothing, Crowley says. A surveillance digital camera pointed on the automobile wash was not working that evening and safety footage contained in the fuel station confirmed no file of her getting into, she says.
“All effort was exhausted to try to determine what direction the car came from,” Crowley says.

There’s been no exercise on Mbugua’s financial institution accounts, and state police flagged her passport with federal authorities so any worldwide journey would set off an alert, Crowley says. Investigators additionally entered Lisa Mbugua’s DNA into nationwide databases and routinely examine it with unidentified human stays for familial matches.
The purpose is to seek out answers, irrespective of how lengthy it takes, Crowley says. She asks anybody with data to name 1-855-627-6583 or e-mail [email protected].
“My oldest missing persons case is from 1969 … It doesn’t stop until it’s resolved one way or the other,” she says. “And if it’s not by me, hopefully it will be by my successors until we can get the family some kind of resolution.”
Lisa Mbugua stumbles over which verb tenses to make use of when speaking about her sister.
Sometimes, the previous tense slips out. She pauses midsentence and begins once more, selecting her phrases rigorously.
“I don’t want to use past tense because I don’t know that she’s gone,” she says. “But then the last time I saw her was so long ago, can she still be alive?”
About a week earlier than Jennifer disappeared, their mom arrived from Kenya to spend time together with her daughters. Lisa had instructed her how distant Jennifer had change into, and so they deliberate to stage an intervention that week, hoping she’d open up.
“But we never got the chance,” she says.
Only after her sister’s disappearance did Lisa start to study extra particulars about her life.
When she filed the lacking particular person’s report, she entered what she believed was Jennifer’s tackle on the time. Investigators later notified her that the owner knowledgeable them she moved out on April 7, in response to a police incident report.
Three days after her automobile was discovered, her family bought her new Fall River tackle and drove there. But by then, the owner had cleaned out her house and brought her private gadgets — together with her cellphone, garments and pocketbook — to the basement, the incident report says.
Lisa Mbugua says she later discovered Jennifer was going to satisfy a pal the week she disappeared to debate changing into a salesperson for Mary Kay cosmetics. She was planning to stop nursing, her sister says.
Five days earlier than her automobile was found, Jennifer appeared on surveillance video at a Fall River library, the place she checked out a number of gadgets, the incident report says. Police haven’t revealed what she borrowed.

Then two years in the past got here one other shock: A person contacted the family and stated he’d gone on a few dates with Jennifer shortly earlier than she went lacking, Lisa Mbugua says. The family notified investigators about it, she says.
Crowley declined to touch upon the person. Meanwhile, every new element about Mbugua’s last weeks has left her family with extra questions.
Lisa Mbugua says she generally thinks about Amanda Berry, an abductee who escaped in 2013 from a Cleveland home the place she’d been held captive for a decade. With no proof of blood in Jennifer’s automobile or house, she wonders if her sister met a related destiny.
“As long as there’s no closure, it means there’s a possibility she’s out there,” she says. “As lengthy as there are not any identifiable stays, till we’re instructed in any other case, there’s hope that she might be alive.
Jennifer attended church commonly. She cherished up to date gospel music and infrequently went wherever with out her headphones. Christmas was her favourite time of the yr.
She was at all times the primary in her family to embellish throughout the vacation season, her sister says. Her tree glowed with crimson and inexperienced nutcracker collectible figurines tucked all through the branches. At the highest, she typically positioned a tiny Santa in a golden sleigh.
Each vacation season, Lisa Mbugua and her two youngsters adorn their Christmas tree together with her sister’s ornaments.
She tells her children in regards to the aunt who vanished after they have been toddlers. It’s her approach of conserving her sister’s spirit alive.
Their mom, who lives in Kenya, declined to talk with NCS. But initially of yearly, Lisa says, her mom calls with the identical message about Jennifer, the third of her six daughters.
“This is the year she’s coming back,” she tells her. “I know it. I feel it.”