On 18 March 2026, the Ministry of Civil Aviation introduced new initiatives geared toward making air travel accessible to and inclusive for Indian travellers. Among these are UDAN Yatri Cafes the place passengers can go for reasonably priced meals, Flybrary for free entry to books and free Wi-Fi at airports. The Ministry has additionally issued instructions by the Directorate General of Civil Aviation (DGCA) to additional enhance passenger comfort and uniform operations throughout all airlines.
What are the new initiatives?
- At least 60% of seats on any flight shall be allotted freed from cost to make sure honest entry.
- Passengers travelling on the identical PNR shall be seated collectively, ideally in adjoining seats.
- (*7*) tools and musical devices shall be transported in a clear and passenger-friendly method, topic to relevant security and operational laws.
- Airlines shall carry out clear, clear insurance policies for carriage of pets.
- There shall be a strict adherence to the passenger rights framework, notably in instances of delays, cancellations, and denied boarding.
- Passenger rights shall be prominently displayed throughout airline web sites, cellular functions, reserving platforms, and airport counters.
- Passenger entitlements shall be clearly communicated in regional languages to make sure wider accessibility and consciousness.