Domino’s says its wait occasions have gone up in sure areas.
“We’ve slipped a minute or two” on common supply occasions in some areas, mentioned Domino’s CEO Richard Allison throughout a Thursday analyst name discussing the corporate’s second-quarter outcomes. “That is a big area of focus for us as we look going forward.” A Domino’s spokesperson declined to elaborate on the precise time interval that he was referring to. Staffing points have additionally meant that “we haven’t made the service gains and improvements that I would like to see here in 2021,” Allison mentioned.
“Store-level staffing challenges and construction, permitting or equipment delays” led to delays in retailer openings, Allison mentioned.
It’s vital for Domino’s to enhance supply speeds as a result of, as Allison famous, quicker supply results in extra gross sales. “There’s clearly an opportunity to continue to grow delivery by driving those service times down,” he mentioned. “Some of that will come from getting our staffing levels back to where we need them to be.”