By Botmaker
This press launch was revealed in English utilizing an computerized translation system
Buenos Aires, Argentina, September 23, 2025 – The Ministry of Innovation, Science and Technology (SICyT), the synthetic intelligence (AI) device firm Botmaker and Meta, right now offered MIA, the first AI agent nationwide, built-in into TINA, the chatbot of the National State.
In this first part, the new agent will present companies to entrepreneurs and small and medium-sized companies, streamlining the strategy of acquiring info, finishing enterprise formation procedures, and offering steering on exports. It can even help these utilizing the Mi Argentina app, which has 26 million customers, in accessing authorities companies. This joint effort has the potential to avoid wasting residents 1000’s of hours of ready annually.
TINA is developed by the Secretariat of Innovation, Science, and Technology with the aim of simplifying procedures and offering technological options to residents. The bot provides info and entry to greater than 600 procedures from 72 nationwide companies throughout the nation 24 hours a day, 12 months a 12 months. It has a median of 1.5 million conversations. Thanks to MIA, the Mi Argentina assist desk, which averages greater than 80,000 inquiries per thirty days, shall be saturated.
“Implementing Artificial Intelligence in public administration means improving service delivery and moving toward a more agile, innovative, and citizen-focused administration,” mentioned Darío Genua, Secretary of Innovation, Science, and Technology of the Nation.
For the implementation, the Secretariat of Innovation, Science and Technology used the open supply Llama mannequin created by Meta, highlighting that it excels primarily in processing pace for the generative building of fast responses from information bases, whereas being extra economical to implement, with financial savings of as much as 10 occasions in comparison with different high-performance fashions, attributable to the environment friendly use and cloud infrastructure required for its operation.
“The creation of the MIA AI agent, together with the government and Meta’s Llama technology, represents an innovation in how citizens access government information and services. At Botmaker, we designed MIA with an emphasis on data security and scalability. MIA is capable of understanding and responding with natural language on an infrastructure that prioritizes data privacy, auditing, and local management. It represents a model of responsible innovation that can be replicated throughout the region,” highlighted Alejandro Zuzenberg, Co-Founder of Botmaker.
Security controls and information and info safety boundaries make Llama open supply the splendid mannequin for developments in extremely regulated industries, because it ensures the confidentiality of your proprietary info.
“We believe that the development of MIA is compelling evidence of the benefits of creating artificial intelligence with an open-source approach like Llama. This type of implementation allows for faster and cheaper work—because it’s based on a solid, freely available foundation—more secure work—because it allows information to be managed on proprietary servers—and greater impact—because it makes it easier for the population to access government services with cutting-edge technology and in a more efficient manner. We hope that MIA will be the first of many government implementations that leverage Llama in Argentina and the region,” mentioned María Julia Díaz Ardaya, Director of Public Policy for Meta in South America.
Both AI implementations can be found by means of Tina on WhatsApp at +54 11 3910 1010, on the Mi Argentina app, and on the Argentine authorities web site https://www.argentina.gob.ar/. The aim is to deal with citizen inquiries rapidly and effectively, leveraging expertise and innovation to cut back prices.