---
title: "Microsoft outage enters second day with services still experiencing issues"
url: https://newscentral.site/microsoft-outage-enters-second-day-with-services-still-experiencing/
language: en
publisher: "News Central Site"
section: "Technology"
published: 2026-11-12T19:45:52.000Z
updated: 2026-11-14T01:48:01.731Z
id: 7b3f9d3c-4faa-4f29-a723-65a4f9ad7759
source: "ZDNet https://www.zdnet.com/business/microsoft-outage-outlook-teams-copilot/"
attribution: "Link to https://newscentral.site/microsoft-outage-enters-second-day-with-services-still-experiencing/ and name News Central Site when you quote or summarize this story."
---

# Microsoft outage enters second day with services still experiencing issues

The severe Microsoft outage is ongoing into its second day, affecting various services beyond initial estimates of just Microsoft 365 and Outlook access.

A severe Microsoft outage is ongoing into its second day, affecting various services beyond initial estimates of just Microsoft 365 and Outlook access. The company's own status page was inaccessible until Thursday afternoon, when it briefly came back online.

As the issues persist on Friday morning, Microsoft has provided an update on X, stating that recovery progress is being made, with a growing portion of its services experiencing improvements. However, many users are still reporting no access to their services, particularly Outlook. The situation remains fluid and uncertain.

Microsoft's latest statement acknowledges that some users may continue to face intermittent issues while the company focuses on recovering affected environments. It has also emphasized the need to reduce email queue backlogs and is maintaining a 48-hour email timeout window to safeguard delayed messages as delivery resumes. This measure aims to protect against delayed communications.

The outage, which began on Thursday morning, was met with widespread reports of issues affecting Outlook, Teams, and Copilot services, according to data from Downdetector. By Thursday afternoon, the number of reported Outlook outages had decreased but remained substantial, while Teams and Copilot reports continued to drop off.

The Microsoft outage persisted into Friday, despite initial claims that it had been resolved on Thursday. According to posts on X, the company acknowledged the issue at 10:40 a.m. ET and later provided an update around noon.

A law firm employee reported experiencing ongoing issues with Outlook as of 2 p.m. ET on November 12. She was unable to send or receive mail but could still search and open emails in her inbox. The last time she had successfully sent an email was just before Microsoft announced that the problem had been fixed at 12:44 p.m.

Thursday afternoon saw Microsoft attempt to resolve the issue by restarting affected servers, with an update posted at 2:31 p.m. ET. However, users continued to report outages across Teams, Outlook, and OneDrive.

Commenters on X posts disputed Microsoft's claim that the problem had been resolved, citing their own ongoing experiences with the outage. The company has yet to confirm what caused the disruption but has suggested that it may be related to a software update.

Some reports indicate that the elevated load causing the outage is not due to increased traffic but rather to a large number of servers unexpectedly going offline and putting strain on remaining infrastructure, according to an X post by Microsoft.

Microsoft's executive vice president of Copilot, Agents, and Platform, Charles Lamanna, confirmed on social media platform X that there is no indication of malicious or cyber activity behind the ongoing outage.

The company has denied any involvement of a cyber attack in a statement to CNN, which was echoed by Australia's Home Affairs Minister Tony Burke during a press conference. According to Burke, Microsoft informed him that they are dealing with an issue similar to the CrowdStrike meltdown last July 2024, where a software update went wrong.

This reference to the CrowdStrike incident highlights a significant disruption that occurred in July 2024 when a software problem affected major information hubs such as hospitals and airlines. The impact was severe enough to be remembered for its far-reaching consequences.

Microsoft's efforts to address the issue are ongoing, with no official end date announced yet, leaving users and clients awaiting further updates on how the situation will unfold.

---
Source: [ZDNet](https://www.zdnet.com/business/microsoft-outage-outlook-teams-copilot/)  
Published by News Central Site: https://newscentral.site/microsoft-outage-enters-second-day-with-services-still-experiencing/