By Sara Ashley O’Brien, NCS Business

Ridehail firm Lyft on Thursday released its first ever security report, disclosing that it obtained 4,158 reports of sexual assault on its platform in 2017, 2018, and 2019.

The disclosure comes greater than three years after Lyft and its rival Uber first pledged to launch security reports disclosing incidents of sexual assault and abuse on their platforms after a NCS investigation.

The firm’s launch exhibits that among the many sexual assault reports it obtained, 360 have been reports of rape. It additionally reported 10 deaths from bodily assaults that occurred on its platform over the three years.

In May 2018, after NCS’s investigation into sexual assault and abuse incidents by ride-hail drivers, Uber and Lyft each dedicated to releasing security transparency reports that will disclose inside knowledge on essentially the most extreme incidents on their platforms. By the top of 2019, Uber put out its first report, which revealed it had obtained 5,981 reports of sexual assault involving passengers and drivers within the two years prior, including 464 reports of rape. Lyft didn’t comply with via by itself timelines for doing so till now.

In an effort to contextualize the info they’ve launched, each firms have mentioned the overwhelming majority of journeys (or 99.9%) had no reported security incidents for the respective time durations included within the reports.

In an 18-page appendix, linked within the final web page of its 16-page security report, Lyft indicated that riders reported 52% of the sexual assault claims, whereas reports initiated by drivers made up 38%. Another 10% have been initiated by third events, which the appendix states could embody “law enforcement officials, regulators, family, friends or media reports.”

Uber’s report claimed that riders accounted for 56% of the reporting events of sexual assault incidents, and drivers made up 42%.

While Lyft has benefited from Uber’s very public struggles with its personal repute over the years and is oftentimes painted because the pleasant different, the 2 firms have confronted related points in terms of passenger security. Lyft, nevertheless, has proven to be steps behind in including security options to deal with considerations.

Some of the options Lyft has rolled out in recent times embody a solution to contact 911 via the app, in addition to a function that claims to check-in with riders or drivers if it senses one thing irregular could have occurred, comparable to veering far off route.

Both firms have confronted a variety of authorized claims in recent times from riders over alleged incidents on their platforms.

Uber is slated to publish its second transparency report later this year. Lyft has not dedicated to releasing any future reports on the subject.

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