Costco shut down seating areas in food courts when the pandemic unfold by the United States final March. It pared again the menu to scorching canines and pizza for takeout solely.
Costco Chief Financial Officer Richard Galanti expects a full return for the food courts: “God willing. But it’s going to take some time,” he mentioned in an interview Wednesday.
The firm doesn’t get away gross sales at food courts, however they’re one of many perks that assist persuade buyers to dish out $60 or $120 for a Costco membership yearly.
“The food courts work. They’re one of the things we’re known for,” Galanti mentioned. “We’re pleased that they’re coming back.”
‘Known for that scorching canine’
Food courts, anchored by the $1.50 scorching dog-soda combo, aren’t any gimmick at Costco.
The firm offered 151 million scorching canines final 12 months and hasn’t raised the worth in additional than three many years.
Costco places the food courts inside shops close to the entrances. In hotter areas, like Arizona or Southern California, they’re exterior, close to the entrance.
“We want to catch you either on the way in or out of your Costco shopping experience. You leave the food court satisfied,” Galanti instructed NCS Business in a 2018 interview.
Stops on the food courtroom get buyers to hold round. That additional time will increase the possibility that they may make an unplanned buy after they’re completed with their food.
And for Costco members who do not need to spend cash on the food courtroom, there’s hope: Costco can be slowly bringing again food samples— one other perk for members—to shops. It’s including plexiglass stations at some shops the place staff hand out ready gadgets like sandwiches, chips, cookies and crackers to prospects one at a time.
Next, Costco will convey again cooked gadgets for samples similar to breakfast sandwiches, noodle dishes, and meatballs, Galanti mentioned.